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We value our customers' shopping experience / satisfaction! If for any reason, you have questions about any of the fashions that are "sold out" or "out of stock", please contact us either via phone or email as listed below.  


For any  technical difficulties, please email our tech support at

Have any questions or concerns regarding our online fashions? We’re always ready to help!

Contact Us...


or send us an email to:

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Exchange / Refund Policy


No Refunds will be granted for items purchased or shipped.  


The customer will be responsible for any shipping costs associated with purchased items 


All sales are final from date of original purchase.

Frequently Asked Questions
Where is your Boutique located, and what are your hours of operation?


Our Boutique is located solely online effective April 5, 2023, and is operational 24 hours 7 days a week. 


What forms of Payment do you accept?
We accept all forms of payment for your protection via PayPal: Mastercard (credit / debit); Visa (credit / debit); Discover, and American Express. You are not required to have a paypal account to make purchases on this Site.
I want to purchase an item that I saw online, but I am having difficulties making payment online via PayPal. How can I resolve this? 
Please contact our tech support via email:
How do I return an item?

While we value you as a customer, Elle's Closet does not accept returns at this time. Thank you in advance for your understanding.
What are your delivery options?
Please note that IF there is an additional fee associated with the weight of any purchased item(s), you will be billed the amount of the weighted item(s); thereby, increasing your overall shipping rate.
Our delivery options include the following shipments PLUS any additional fees as a result of the weighted item(s):
Economy...(4 - 8 business days)..$9.95 (+ applicable weight)
Standard...(3 - 7 business days)...$12.95 (+ applicable weight)
Priority...(2 - 3 business days)...$15.95 (+ applicable weight)
Express...(within 2 business days)...$18.95 (+ applicable weight)
Overnight...(next business day)...$25.95 (+ applicable weight)
Do you provide International delivery?


We do provide international delivery. Please contact us either via phone 215-550-1857 or email for international shipping rates.
How do I track my order?
Once your order has shipped, we will make every effort to immediately provide a confirmation number (if applicable) and / or tracking number via the email used to make your purchase unless an alternate email was specified.
Do you offer Layaway?

We do not offer layaway at this time.

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